Super Metro buses are back on the roads after the Transport Licensing Appeals Board lifted the suspension imposed by the National Transport and Safety Authority (NTSA). The popular public transport company had been barred from operating following a dispute over compliance issues, causing inconvenience to thousands of commuters.
The tribunal’s ruling came as a relief to both the company and passengers who rely on Super Metro for reliable and efficient transport services. In its decision, the board found that the suspension was not justified and ordered the immediate reinstatement of the fleet’s operating licenses.
Super Metro officials welcomed the ruling, assuring customers of their commitment to maintaining high safety and service standards. “We are grateful to our loyal customers for their patience. We assure them that we remain committed to providing safe, comfortable, and affordable transport,” said a company representative.
Commuters, especially those using key Nairobi routes, expressed relief at the return of the buses, which are known for their orderly services and adherence to traffic rules. Many had been forced to seek alternative transport options, which some described as expensive and unreliable.
The dispute arose after NTSA cited regulatory concerns, leading to a temporary ban on Super Metro operations. However, the transport company argued that it had complied with all necessary requirements and challenged the decision through legal channels. The tribunal’s decision now allows Super Metro to resume full operations across its routes.
Industry players have called for better coordination between regulatory authorities and transport operators to avoid disruptions that inconvenience the public. Meanwhile, NTSA has pledged to continue monitoring public service vehicles to ensure passenger safety and adherence to traffic regulations.
